Terms of Use

1. About The Noble Nanny

The Noble Nanny is a nanny placement and household staffing agency based in New Jersey. We help families connect with qualified nannies, Newborn Care Specialists, Family Assistants, Household Managers, housekeepers, elder-care companions, and other household professionals.

The Noble Nanny provides recruitment, referral, screening coordination, placement support, and related services. We do not employ the candidates introduced to families unless explicitly stated in a separate written agreement.

2. Eligibility

You must be at least 18 years old to use our website, submit a family registration form, apply as a candidate, or enter into an agreement with The Noble Nanny.

By submitting information, you confirm that:

• You are legally able to provide the information submitted

• The information is accurate and complete to the best of your knowledge

• You will promptly correct any information that becomes inaccurate

• You will not impersonate another person or misrepresent your identity, qualifications, household, employment needs, or intentions

3. Placement Services

The Noble Nanny assists families with identifying and evaluating potential candidates. Services may include:

• Learning about a family’s household and care needs

• Developing or refining a position description

• Recruiting and identifying potential candidates

• Interviewing and initially screening candidates

• Verifying professional references and work history

• Presenting selected candidates to families

• Coordinating interviews and trial days

• Assisting with offer terms and work-agreement preparation

• Providing general payroll and household-employment resources

• Offering post-placement support when applicable

The exact services, fees, payment requirements, replacement provisions, and responsibilities associated with a placement are governed by the separate agreement signed by the family.

Information about our general process is available on our Pricing and Placement Process page.

4. Family Responsibilities

Families are responsible for conducting their own interviews and deciding whether a candidate is suitable for their household.

The family is also responsible for:

• Providing accurate information about the position, schedule, children, household, pets, compensation, responsibilities, and working conditions

• Reviewing all candidate information provided

• Participating in interviews and trial arrangements

• Making the final hiring decision

• Establishing lawful employment terms

• Paying wages directly to the hired household employee

• Handling payroll, tax withholding, insurance, overtime, benefits, and other household-employer obligations

• Providing a safe, lawful, and respectful working environment

• Complying with all applicable federal, state, and local employment laws

The Noble Nanny may provide general resources, but we do not provide legal, tax, accounting, insurance, immigration, or payroll advice. Families should consult qualified professionals regarding their individual obligations.

5. Candidate Responsibilities

Candidates are responsible for providing complete and truthful information concerning their:

• Identity

• Work authorization

• Employment history

• Professional experience

• References

• Education and training

• Certifications

• Driving history, when applicable

• Availability

• Skills and qualifications

Candidates must promptly notify The Noble Nanny if any submitted information changes.

Submitting an application does not guarantee an interview, approval, referral, job opportunity, or placement. The Noble Nanny may decline or discontinue an application when a candidate does not meet current requirements, provides inaccurate information, fails to complete requested steps, or is not appropriate for available positions.

Candidate requirements and frequently asked questions are available on our Candidate FAQ page.

6. Employment Relationship

Unless otherwise stated in writing, candidates placed through The Noble Nanny are hired and employed directly by the family.

The Noble Nanny is not:

• The candidate’s employer

• A joint employer

• A payroll processor

• A guarantor of wages, hours, benefits, or continued employment

• A party to the employment agreement between the family and candidate

The family controls the hired employee’s schedule, duties, compensation, supervision, and working conditions.

Candidates and families are responsible for reviewing and agreeing to all employment terms before the position begins.

7. Candidate Screening and Background Checks

The Noble Nanny uses a multi-step candidate review process that may include interviews, professional reference verification, work-history review, certification review, and other screening appropriate to the position.

When applicable, background screening may be completed through a professional third-party screening provider after the candidate provides the required authorization. Screening may include criminal-history searches, sex-offender registry searches, Social Security Number verification, address-history searches, motor-vehicle records, employment verification, or other legally permitted searches.

Background checks reflect information available from third-party providers and public or private records at the time the search is performed. The Noble Nanny cannot guarantee that every record is complete, current, or error-free.

A completed background check does not guarantee a candidate’s future conduct, performance, compatibility, or continued suitability.

Families should continue to use reasonable judgment, maintain appropriate household safety practices, and supervise the employment relationship.

8. No Guarantee of Placement or Compatibility

The Noble Nanny works carefully to identify candidates who may align with a family’s stated needs. However, we do not guarantee:

• That every family will receive a candidate referral

• That every candidate will receive an interview or job offer

• That a search will be completed within a specific period

• That a candidate will accept an offer

• That a placement will continue for a particular length of time

• That a family and candidate will remain compatible

• A candidate’s future conduct, judgment, performance, or availability

Replacement-search eligibility is governed solely by the family’s signed placement agreement and applicable replacement policy.

9. Fees and Payments

Registration fees, placement fees, payment deadlines, minimum fees, and replacement-search terms are governed by the separate written agreement between The Noble Nanny and the family.

Unless otherwise stated in that agreement:

• Registration and placement fees are non-refundable

• The registration fee is credited toward the final placement fee

• Placement fees become due according to the signed agreement

• Fees paid to The Noble Nanny are separate from wages, taxes, benefits, reimbursements, and other amounts owed to a household employee

Current general fee information is available on our Pricing and Placement Process page. If website information conflicts with a signed agreement, the signed agreement controls.

10. Website Forms and Communications

Our website allows families, candidates, and other visitors to submit information through online forms.

Submitting a form does not create a client relationship, employment relationship, placement agreement, or guarantee of service.

By submitting your contact information, you authorize The Noble Nanny to respond to your inquiry by email, telephone, text message, or another reasonable communication method. Standard message and data rates may apply.

You may ask us to stop nonessential marketing communications at any time. We may still send communications necessary to respond to an inquiry, administer an application, provide requested services, or meet legal and recordkeeping obligations.

11. Privacy

Information submitted through the website is handled according to our Privacy Policy.

Although we use reasonable measures to protect information, no website, electronic transmission, or storage system can be guaranteed completely secure. Users should avoid submitting information that has not been requested.

Candidate information is shared only as reasonably necessary for screening, placement consideration, service administration, legal compliance, or as otherwise described in our Privacy Policy.

The Noble Nanny does not publish public candidate profiles.

12. Confidentiality and Proper Use of Candidate Information

Candidate résumés, references, background information, contact information, and other materials provided to families are confidential and intended solely for evaluating candidates presented through The Noble Nanny.

Families may not:

• Publish candidate information

• Post candidate materials on social media

• Share candidate information with unrelated third parties

• Use candidate information for solicitation or an unrelated purpose

• Contact references or former employers in a misleading or inappropriate manner

• Circumvent The Noble Nanny by directly hiring or referring a presented candidate in violation of a signed agreement

Additional confidentiality and referral obligations may appear in the family’s signed placement agreement.

13. Acceptable Website Use

You agree to use this website only for lawful purposes.

You may not:

• Submit false, misleading, fraudulent, or unlawful information

• Attempt to gain unauthorized access to the website or its systems

• Introduce viruses, malicious code, or harmful technology

• Interfere with the website’s availability or operation

• Scrape, copy, harvest, or collect information through automated means without permission

• Use website content or candidate information for unauthorized commercial purposes

• Infringe another person’s privacy, intellectual-property, or legal rights

• Harass, threaten, discriminate against, or exploit another user, family, candidate, or member of our team

• Use the website to promote illegal employment practices or unlawful discrimination

We may restrict or discontinue access when we reasonably believe these Terms have been violated.

14. Intellectual Property

The website and its original content, including text, graphics, branding, page designs, downloads, forms, educational materials, and other materials created by The Noble Nanny, are owned by or licensed to The Noble Nanny and are protected by applicable intellectual-property laws.

You may view and print website content for personal, noncommercial use. You may not reproduce, republish, sell, modify, distribute, or commercially exploit our content without prior written permission.

The Noble Nanny name, logo, tagline, and related branding may not be used in a manner that suggests sponsorship, endorsement, partnership, or affiliation without written authorization.

15. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment processors, payroll providers, screening providers, social-media platforms, video platforms, and informational resources.

The Noble Nanny does not control and is not responsible for the availability, security, accuracy, policies, products, or practices of third-party services.

Accessing a third-party website or service is at your own discretion and is governed by that provider’s terms and privacy policies.

16. Educational Information

Website articles, FAQs, guides, and other informational materials are provided for general educational purposes only.

Nothing on the website constitutes legal, tax, medical, financial, insurance, employment, or professional advice. Laws and best practices may vary by location and change over time.

Users should consult an appropriately qualified professional concerning their circumstances.

17. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

The Noble Nanny does not warrant that:

• The website will always be available, uninterrupted, secure, or error-free

• Website content will always be complete, current, or free of inaccuracies

• A candidate or family will meet another user’s expectations

• A placement will result from using our services

• A placement will be successful or continue for a particular period

Nothing in these Terms excludes any warranty or right that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, The Noble Nanny and its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

• Access to or use of the website

• Inability to use the website

• Reliance on website content

• Communications between families and candidates

• Employment decisions or employment relationships

• A candidate’s or family’s actions, omissions, conduct, or representations

• Third-party services, websites, screenings, or records

• Unauthorized access to or alteration of submitted information

Nothing in these Terms limits liability that cannot legally be limited or excluded.

Any additional limitations relating to paid placement services are governed by the applicable signed agreement.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Noble Nanny and its owners, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, and reasonable legal expenses arising from:

• Your violation of these Terms

• Information you submit

• Your misuse of the website

• Your violation of another person’s rights

• Your violation of applicable law

• Your conduct in connection with a placement or employment relationship

This provision does not require indemnification for conduct that cannot legally be indemnified.

20. Changes to the Website or Services

We may update, modify, suspend, or discontinue any portion of the website or its general content at any time.

Placement services already covered by a signed agreement remain governed by that agreement.

21. Changes to These Terms

We may revise these Terms of Use periodically. Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updated Terms are posted means you accept the revised Terms. Material changes affecting an existing paid placement relationship will be handled according to the applicable signed agreement and law.

22. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Any dispute concerning these Terms or use of the website must be brought in a court of competent jurisdiction located in New Jersey, unless applicable law requires otherwise.

The governing law, dispute-resolution terms, and venue stated in a separately signed agreement will control disputes arising from that agreement.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect. The affected provision will be interpreted or limited as necessary to make it enforceable to the fullest extent permitted by law.

24. No Waiver

If The Noble Nanny does not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

25. Entire Agreement

These Terms, together with our Privacy Policy, govern general use of the website.

Families receiving paid placement services are also governed by their signed client or placement agreement. Candidates may be subject to additional written authorizations, disclosures, or acknowledgments related to screening and placement.

If these Terms conflict with a separately signed agreement regarding paid services, the signed agreement controls for those services.

26. Contact Us

Questions concerning these Terms may be submitted through our Contact page.

You may also review our:

• Family Frequently Asked Questions

• Candidate Frequently Asked Questions

• Pricing and Placement Process

• Privacy Policy