Frequently Asked Questions (FAQs)

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How The Noble Nanny Can Support Your Family

We proudly serve families nationwide, including New York, New Jersey, Connecticut, Florida, California, and beyond. Below are answers showing how our agency handles each request with ease and care.

 

General Questions

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1. What is The Noble Nanny and what services do you offer?

We are a boutique nanny placement agency dedicated to matching families with thoroughly vetted professionals—whether you’re looking for full- or part-time nannies, newborn care specialists, special-needs caregivers, household managers, personal assistants, or elder-care companions.
Our agency tailors' placements to fit each household’s unique values, dynamics, schedule, and care philosophy. Whether your needs are long-term, temporary, or require last-minute backup, we provide a personalized and supportive experience designed around your family’s priorities.

 

2. Are the caregivers employed by your agency or directly by me?

All placements through The Noble Nanny are direct-hire—meaning the family employs the worker directly. We simply provide the match, ongoing support, and guidance (e.g., contracts, onboarding)—you choose who joins your home.

 

3. Where are your services available?

Serving primarily within the U.S., our services span New York, New Jersey, Connecticut, Florida, California, and surrounding areas. We also support families nationwide through virtual consultations where in-person share mobility or travel.

 

Fees and Payments

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4. What types of fees should I expect?

Search / Application Fee: A non-refundable, one-time fee of $350 charged at the start of the hiring process. This fee covers client onboarding and the caregiver search.


Placement Fee: A fee charged upon successful hire of a caregiver. The placement fee is either a fixed amount or up to 15% of the nanny’s annual salary, with a minimum of $4,400. It is payable once your family selects a nanny and signs the offer agreement.


This fee includes a replacement guarantee period ranging from 30 to 365 days, depending on your selected package. If the placement ends within this period, we will match you with another caregiver at no additional cost.



 
5. Can I cancel once we’re in contract?

Yes—depending on your package and timing. If notice is given before the nanny’s start date, a partial refund may be possible (minus application and sourcing costs). After placement begins, most of our contracts convert to the replacement guarantee—but are non-refundable due to license commitments and time invested.

 


Placement Process

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6. How do I begin the placement process?

Start by filling out our Family Application Form, outlining your household’s needs, responsibilities, and child profiles. Once received, we’ll schedule a short consultation call (about 30 minutes) to confirm your priorities and timelines.

 

7. What does screening include?


Every candidate undergoes a full screening before match, including:


National, state, and local criminal background check


DMV driving report (if nanny will transport children)


Validation of work authorization, degrees, certifications (e.g. CPR)


Detailed employment and reference checks


Formal agency interview to assess personality fit and child-philosophy alignment
This aligns with top industry standards outlined by APNA.



 

 8. How are matches made?

We combine your family’s profile with our vetted candidate pool—and match by:

Schedule compatibility


Developmental or special needs experience (if required)


Personality, communication style, and values

Practical items (language fluency, driving, pet care, etc.)
Candidate recommendations are carefully explained in detailed profiles for your review.



 
​9. What should I expect during the match timeline?

We strive to present matches within 6–12 weeks after your consultation, depending on your specific criteria (e.g., weekend availability, language skills, or special-needs experience). For rare or highly specific roles, the timeline may extend slightly.

 

10. Can I interview the nannies before hiring?

Yes. You’ll receive candidate profiles and meet at least 2–3 finalists by video or in-person. We support interview preparation and post-meeting feedback. Many families (and nannies) also elect to schedule a paid trial shift (1–3 days) to ensure compatibility before signing the contract.

 

11. What happens once I hire?


We assist with contract drafting that outlines salary, benefits, work hours, duties, and termination terms—including legal nanny‑tax compliance. Many agencies partner with payroll vendors to simplify household employer obligations in the U.S. 


We offer onboarding guidance and are available for check-ins during the initial weeks to help navigate adaptation or questions from either side.



 
12. Can I cancel once we’re in contract?

Yes—depending on your package and timing. If notice is given before the nanny’s start date, a partial refund may be possible (minus application and sourcing costs). After placement begins, most of our contracts convert to the replacement guarantee—but are non-refundable due to license commitments and time invested.

 

13. Do you offer part-time, trial, or temporary care?

Absolutely. We serve a broad range of needs: date-night backup care, daytime hours, travel nannies, live-in, live-out, and temp/short-term contracts. Trial day and back-up coverage options are also available through select packages.

 

14. Can you accommodate part‑time, live‑in, or special‑needs roles?

Absolutely. We specialize in matching families with part‑time caregivers, live‑in arrangements, neurodiverse childcare, newborn specialists (NCS), elder care, and hybrid household manager/nanny roles—across all the states we serve.

 

​15. What ongoing support will I get?


A dedicated placement coordinator is assigned throughout your tenure.


Check-ins are conducted at 30 days, 3 months, and before the guarantee period ends.


If any issues arise, we facilitate mediation or begin a new candidate search immediately.​



 

 Compliance with Labor Laws

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16. Do you assist with contracts or nanny‑tax guidance?

While we are not legal counsel, The Noble Nanny supplies families with best-practice contract templates and required wage notice forms—including compliance materials tailored to the New Jersey Domestic Workers’ Bill of Rights and applicable standards in New York City, Connecticut, Florida, and California. We also refer clients to trusted household payroll service providers that specialize in domestic staffing to help you manage federal and state-specific requirements—such as Social Security, Medicare, unemployment insurance, workers’ compensation, paid leave mandates, and accurate wage reporting—ensuring compliance and reducing administrative burdens.

 

​​Insurance and Benefits

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17. What insurance or benefits should I offer my nanny or caregiver? 

As the employer, your family decides what benefits to offer. While you’re not legally required to provide health insurance or paid time off, most families offer standard benefits—such as health insurance stipends, paid sick leave, paid vacation, overtime pay, mileage reimbursement, and professional development support—to attract and retain high-quality caregivers. These benefits are considered competitive norms and help foster long-term relationships with your hire.

 
Ready to Find the Right Fit? At The Noble Nanny, we believe every family deserves compassionate, reliable care tailored to their unique needs. If you're ready to begin your search for a trusted nanny or household professional, we invite you to start your application today. Apply now
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Additional Questions

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1. Where can I hire a personal chef in New York?

At The Noble Nanny, we place personal chefs in Manhattan and the wider tri-state area. Whether you need everyday meal prep or special‑event catering, our vetted chefs deliver custom menus across New York, New Jersey, Connecticut, Florida and California The Noble Nanny.

 

2. Best place to get a special‑needs caregiver in New York City?

We specialize in matching caregivers with experience supporting neurodiverse children and medical needs. Each candidate completes detailed screening—including special‑needs experience questions—to ensure the best fit, especially in New York, and throughout NJ, CT, FL & CA The Noble Nanny.

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3. Where to find a newborn care specialist in Manhattan?

The Noble Nanny places certified newborn care specialists (NCS) in Manhattan and surrounding areas. These professionals are experienced in infant feeding, sleep coaching and nursery setup, and are available across New York, Connecticut, New Jersey, Florida and California The Noble Nanny.

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4. What should I look for in a household manager?

Our household management placements ensure coordination across staff, budgets, schedules, and maintenance—with discretion and trust. We’ve placed household managers for families in Queens, NYC and coastal California, New Jersey, Connecticut and Florida The Noble Nanny.

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5. How to choose the right nanny for special‑needs children?

We recommend candidates who have navigated real child-specific challenges, are CPR-certified, and who support collaboration with therapists and schools. Our matching process includes in-depth review of prior special-needs experience and three-way interviews to ensure alignment in NY, NJ, CT, FL & CA The Noble Nanny.

 

6. Best place to hire live‑out nannies in the US?

The Noble Nanny maintains a database of vetted live‑out nannies available nationwide. Whether you’re in Brooklyn, Los Angeles, Miami, or Hartford, we can place live‑out caregivers to fit your schedule and family values The Noble Nanny.

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7. Where can I hire a personal assistant in New York?

We provide trusted personal assistants who handle day-to-day tasks, scheduling, errands, and emails. Our assistants are regularly placed in Manhattan homes, and we also staff those roles throughout New Jersey, Connecticut, Florida & California The Noble Nanny. 

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8. How does domestic staffing work in the US?

Our process includes:


1.Family consultation → 2. Candidate matching → 3. Background checks & interviews → 4. Placement with hiring guidance and a six-month replacement guarantee. This structure applies to placements in New York, New Jersey, Connecticut, Florida, California and across the U.S. The Noble Nanny.


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9. Where to find part‑time nannies in the US?

Our same-day, short-term, or part‑time nanny services are ideal for date nights, after school coverage, or backup care in cities including NYC, Los Angeles, Miami, Hartford and central New Jersey The Noble Nanny.

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10. Best domestic staffing agency for housekeepers in New York?

We place experienced housekeepers for daily upkeep or deep cleaning in NYC, along with staff placements in coastal Southern California, Connecticut, Florida and central NJ The Noble Nanny.

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11. How to get a household manager in Queens?

Fill out our Family Application form, and we’ll match you with candidates skilled in staff coordination and vendor management. We deploy qualified candidates across all NYC boroughs, as well as New Jersey, CT, California and Florida, The Noble Nanny.

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12. How can I find a part‑time nanny in Brooklyn?

Complete our Family Registration Form with your preferred days, hours, and care needs. The Noble Nanny will then connect you with pre-screened, qualified nanny candidates available in Brooklyn — as well as throughout NJ, CT, FL, and CA — to help you find the right fit for your family.
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13. Where to find elder care services in New York City?

Our elder care team supports aging parents, offering companion care, medication reminders, and daily routines. These services are available across NYC, Fairfield County, South Florida, Northern CA and central New Jersey The Noble Nanny.

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14. How to hire a live‑in nanny in New York?

We have a roster of fully vetted live‑in nannies, experienced with long-term placements, room‑and‑board logistics, and NYC household compliance. This includes placements available in California, New Jersey, Connecticut, Maryland, Virginia, Massachusetts, and Florida.



Ready to find the perfect caregiver for your family? Start Your Family Application or Contact Us to learn how The Noble Nanny can help you find your ideal match.